The rules for using lybeck.io, how we handle your data, and our policy on payments. Last updated October 8, 2026.
These Terms of Service (“Terms”) govern your access to and use of lybeck.io (the “Service”), operated by Jordy Lybeck (“we”, “us”, “our”). By creating an account, signing in, chatting, or making a payment, you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction, if higher) to use the Service, and at least 18 years old to make any payment. By using the Service you represent that you meet these requirements and that the information you provide is accurate.
Accounts are backed by Matrix. You are responsible for activity under your account and for keeping your sign-in and any recovery keys secure. We may suspend or terminate accounts that violate these Terms or that we reasonably believe are being used to harm others or the Service.
You agree not to use the Service to:
Moderators may remove content, time out, or ban accounts at their discretion to keep the community healthy. Direct messages started on lybeck.io are end-to-end encrypted; moderation of encrypted messages relies on reports.
You keep ownership of what you post. By posting, you grant Jordy Lybeck a non-exclusive, worldwide, royalty-free license to host, display, and distribute your content as needed to operate the Service — including relaying chat to and from connected streaming platforms and showing it on the stream. You are responsible for the content you post and represent that you have the right to post it.
The Service uses AI: a chat participant (“Botkin”) that answers in chat, answers to questions asked in the help pop-up, and memory, so the AI can recall earlier chat. AI output is generated automatically and may be inaccurate, incomplete, or unexpected. It does not represent the views of Jordy Lybeck and should not be relied upon as factual, professional, or political advice. To run these features, chat messages are processed as described in the Privacy Policy below.
Payments on lybeck.io are processed by Stripe and PayPal; we do not receive or store your full card details. Support given through Ko-fi, Patreon, or Streamlabs is taken by that service under its own terms, and it tells us about it so we can credit and show it. Prices may change with notice for future billing periods. Taxes may apply depending on your location. See the Refund Policy for details on cancellations and refunds.
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.
To the maximum extent permitted by law, Jordy Lybeck will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the claim or USD $50.
You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or to protect the Service or its users. Provisions that by their nature should survive termination (e.g. content license, disclaimers, limitation of liability) will survive.
We may update these Terms from time to time. Material changes will be reflected by the “last updated” date above. Continued use of the Service after changes take effect constitutes acceptance.
These Terms are governed by the laws of the State of Oregon, United States, without regard to its conflict-of-laws rules.
Questions about these Terms? Email [email protected].
This Privacy Policy explains what lybeck.io collects, how we use it, and the choices you have. We don’t sell your personal data. Last updated October 8, 2026.
The AI features run on Anthropic and OpenAI: the chat messages they work on are sent there to be processed. The AI sees recent chat while it is happening, the same way everyone in chat can.
To recall earlier chat, the AI turns chat messages into embeddings associated with the person who wrote them. They are kept until the person switches memory off or asks us to delete them.
You can switch AI memory off. With a lybeck.io account: open your profile card, choose Privacy, and turn off Let the bot remember my messages. It is stored with your account, so it applies on every device. While it is off:
If you only chat on a connected platform (Twitch, YouTube, Kick and others) and have no lybeck.io account, email [email protected] and we will delete what the AI remembers about you. To stop it remembering new messages too, link that platform account to a lybeck.io account and turn the setting off.
A short technical log of the bot's replies is deleted automatically after 14 days.
Anyone, with a site account or not, can ask us by email to remove shared facts the bot saved that name them.
Direct messages started on lybeck.io are end-to-end encrypted. The keys live on your devices, which means we cannot read those messages. Other rooms are encrypted only if encryption was switched on for them. Keep your recovery key safe — if you lose it, encrypted history may not be recoverable.
We share data only with service providers that help us run lybeck.io:
We do not sell your personal data.
Some pictures load straight from the service that hosts them: thumbnails of past broadcasts from YouTube and news-feed pictures from the site that published the item. That service sees your IP address when your browser fetches the picture.
lybeck.io uses YouTube API Services. By using the YouTube-connected features you also agree to the YouTube Terms of Service; Google's handling of your data is described in the Google Privacy Policy. We use the YouTube Data API to read public information about the stream's own channel (live status, subscriber count, avatar).
If you choose to link your YouTube account, we store your YouTube channel identifier and display name (to link your identities) and OAuth tokens — encrypted at rest — used only to recognise you and to post chat messages to the live chat when you send them. Google labels this permission “Manage your YouTube account”; we never create, edit, or delete your videos, playlists, comments, or anything else on your channel — posting the live-chat messages you send from lybeck.io is the only write action we perform. We do not access your subscriptions, watch history, or private data. You can revoke this access at any time by unlinking the account in Settings → Linked accounts, or via your Google security settings; revoked tokens are deleted. To request deletion of stored Google user data, email [email protected].
We keep data for as long as your account is active or as needed to provide the Service, meet legal obligations, resolve disputes, and enforce our agreements. Public chat history may persist as part of the community record.
You can switch off AI memory yourself at any time (see AI data collection above); doing so deletes what the AI remembered about you at once. You can delete your account yourself, in your account settings under Privacy: it removes your profile, settings, linked platform accounts and their tokens, your messages (they stay in the conversation as “deleted”), what the AI remembers about you, your votes and your points, and deactivates your Matrix account. We keep payment records the law requires (amount, date and the payment processor's reference, without your name or message) and moderation records — deleting an account does not lift a ban, and while moderators have an open case about you (a report, a held message, a mark or a ban) the words of your messages stay, visible to moderators only and without your profile. A message held for review keeps its words with that moderation record until 30 days after it was held, whether or not the case is still open; then the record is deleted. Copies of a deleted account stay in the site's backups until those backups are replaced by newer ones; if the site is ever restored from one of them, the account comes back with it until it is deleted again. If you keep chatting in a platform's public chat after deleting your account, those messages are processed like anyone else's platform chat (an AI-memory opt-out you had stays in force), and moderation records about you are kept. People who chat only from another platform, and anyone with another request (access, correction, or deletion of anything else), can email [email protected]. We will respond within a reasonable time. Some data may be retained where we have a legal basis or obligation to keep it.
The Service is not directed to children under 13. If you believe a child under 13 has provided us personal data, contact us and we will delete it.
We may update this Privacy Policy; the “last updated” date above reflects the latest version.
Last updated October 8, 2026.
Payments on lybeck.io support an independent creator and the community. Because of this, all sales are final and payments are generally non-refundable, except where required by law.
We may, at our sole discretion, issue a refund in exceptional cases — for example a duplicate charge or a clear billing error. To request one, email [email protected] with your account and the transaction details. Initiating a chargeback instead of contacting us may result in suspension of your account and access. Support given through Ko-fi, Patreon, or Streamlabs is refunded, if at all, under that service's own policy.